Mitolyn Shipping Policy

Thank you for choosing Mitolyn. We strive to process and ship your order as quickly as possible. Please review our shipping policy below for detailed information about order processing, shipping methods, delivery times, and international shipping.

Order Processing

All orders are processed within 1-2 business days (Monday-Friday, excluding holidays) after receiving your order confirmation email.

Important: Orders placed after 12 PM EST will be processed on the next business day. During peak seasons or promotions, processing may take an additional 1-2 business days.

You will receive a shipping confirmation email with tracking information once your order has been processed and shipped.

Domestic Shipping (United States)

Shipping Methods & Delivery Times

Shipping Method Delivery Time Cost
Standard Shipping 3-5 business days $4.95
Expedited Shipping 2-3 business days $9.95
Overnight Shipping 1 business day $19.95

Free Shipping

We offer free standard shipping on all orders over $50 within the contiguous United States. Free shipping orders typically deliver within 3-5 business days after processing.

Tracking Your Order

Once your order ships, you'll receive a tracking number via email. You can track your package using our Order Status page or directly through the carrier's website.

International Shipping

Mitolyn ships to select countries outside the United States. International delivery times vary depending on destination and customs processing.

Shipping Costs & Delivery Estimates

Region Estimated Delivery Shipping Cost
Canada 7-14 business days $14.95
United Kingdom 10-18 business days $19.95
Australia/NZ 12-21 business days $24.95
European Union 10-20 business days $22.95

Important Note: International customers are responsible for any customs fees, import duties, or taxes that may be applied by their country. These charges are not included in the shipping cost or product price.

Customs & Import Regulations

Some countries may have restrictions on dietary supplements. Please check your local regulations before ordering. Mitolyn cannot be held responsible for packages held or rejected by customs.

Shipping Restrictions

Due to regulatory requirements, we cannot ship Mitolyn to the following countries:

This list is subject to change based on regulatory updates.

Delayed or Lost Packages

Carrier Delays

While most packages arrive on time, carrier delays occasionally occur due to weather, holidays, or other unforeseen circumstances. Mitolyn is not responsible for delays once the package has been handed to the shipping carrier.

Lost or Stolen Packages

If your tracking information shows your package was delivered but you haven't received it:

  1. Check with neighbors or your building management
  2. Verify the shipping address in your order confirmation
  3. Contact your local post office or carrier

If the package is confirmed lost, please contact our support team within 14 days of the expected delivery date.

Holiday Shipping Schedule

Orders placed during these periods may experience additional processing delays:

We will announce specific holiday shipping deadlines on our website and via email newsletters.

Need Help?

If you have any questions about our shipping policy or need assistance with an order, please contact our customer service team:

For order-specific inquiries, please have your order number ready.

Last Updated: July 15, 2025

Mitolyn reserves the right to modify this shipping policy at any time. Changes will be posted on this page.